MOCHI CAT

Products in domestic stock are generally shipped on the same day and typically delivered within 1–2 days. Products in overseas stock are typically shipped within 1–2 business days and delivered approximately 5–7 days after shipment.

We offer free shipping nationwide.

If the size does not fit, please request a return via the "Return Request" section in "My Page" (Order History). For returns due to customer preference, a fee of ¥550 will be deducted from your refund (please send the item back via payment on delivery). Please place a new order for the desired size.

In the case of initial defects or damage, we will accept returns or exchanges free of charge, including return shipping. For returns due to customer preference, you may be responsible for return shipping costs (for size exchanges, a ¥550 fee will be deducted from the refund; for returns without a new purchase, only the shipping cost is at your expense). Please complete the process via "Return Request" in My Page (Order History). For details, please check our Return Policy.

We accept credit card, Paidy post-payment, convenience store payment, PayPay, and QR code payments.

When you enter it in the "Discount" field on the cart screen, the discount will be applied automatically.

If your order has not yet been shipped, you can cancel it yourself from your My Page (Order History). For items that have already been shipped, please process your request via the "Return Request" section on your My Page.

Please feel free to contact us at support@stateof3.online.