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After your order is confirmed, domestic items will be shipped within 1–2 business days, and international items will be shipped within 5–7 business days (excluding certain remote islands and regions). Pre-order items will be delivered within the timeframe specified on the product page.

We offer free shipping nationwide.

If the size is not a fit, please request a return via the "Return Request" section in My Page (Order History). For returns due to customer preference, a fee of ¥550 will be deducted from the refund (please send the item back via payment on delivery). Please place a new order for the desired size.

In the event of an initial defect or damage, we will accept returns or exchanges free of charge, including return shipping costs. For returns due to customer preference, you may be responsible for return shipping costs (for size exchanges, a ¥550 processing fee will be deducted from your refund; for returns without a reorder, only the shipping fee is at your expense). Please complete the process via "Return Request" in My Page (Order History). For details, please check our Return Policy.

We accept credit card, Paidy post-payment, convenience store payment, PayPay, and QR code payments.

When you enter it in the "Discount" field on the cart screen, the discount will be applied automatically.

If the order has not yet been shipped, you can cancel it yourself from your My Page (Order History). For items that have already been shipped, please process your request via "Return Request" on your My Page.

Please feel free to contact us at support@stateof3.online.