Items in domestic stock are generally shipped on the same day and typically arrive within 1–2 days. Items in overseas stock are typically shipped within 1–2 business days and arrive within approximately 5–7 days after shipment.

We offer free shipping nationwide.

If the size does not fit, please request a return via the "Return Request" section in My Page (Order History). For returns due to customer convenience, a fee of ¥550 will be deducted from your refund (please return the item using cash-on-delivery). Please place a new order for your preferred size.

In the event of an initial defect or damage, we will accept returns or exchanges free of charge, including return shipping costs. For returns due to customer preference, the return shipping cost may be borne by the customer (for size exchanges, a fee of ¥550 will be deducted from the refund; for returns without a re-purchase, only the shipping cost will be borne by the customer). Please complete the process via the "Return Request" section in My Page (Order History). For more details, please check our return policy.

We accept credit card, Paidy post-payment, convenience store payment, PayPay, and QR code payments.

When you enter it in the "Discount" field on the cart screen, the discount will be applied automatically.

If your order has not yet been shipped, you can cancel it yourself from your "My Page" (Order History). For items that have already been shipped, please process your request via the "Return Request" section on your "My Page."

Please feel free to contact us at support@stateof3.online.